NDIS Practice Standards explained: modules, outcomes and quality indicators

The NDIS Practice Standards set the quality standards registered NDIS providers must meet. They also tell participants what quality support they should expect. You're audited against them to become registered, and you must keep meeting them to stay registered.

How the standards are organised

The standards are split into modules:

• the Core module, for registered providers delivering higher-risk supports
• supplementary modules, which apply depending on the supports you deliver
• the Verification module, for registered providers delivering only lower-risk supports.

Each module has outcomes (high-level, participant-focused statements) and quality indicators, which auditors use to assess you and which show how you can demonstrate compliance.

The Core module

The Core module has four parts:

• Rights and responsibilities: person-centred supports, individual values and beliefs, privacy and dignity, independence and informed choice, and freedom from violence, abuse, neglect, exploitation and discrimination.
• Provider governance and operational management: governance, risk, quality, information, complaints, incidents, human resources, continuity of supports, and emergency and disaster management.
• Provision of supports: access to supports, support planning, service agreements, responsive support provision, and transitions.
• Support provision environment: safe environment, participant money and property, medication, mealtime management, and waste.

Supplementary modules

Module	Applies to
Module 1: High intensity daily personal activities	Registration group 0104
Module 2: Specialist behaviour support	Registration group 0110
Module 2A: Implementing behaviour support plans	Any provider where regulated restrictive practices are, or are likely to be, used
Module 3: Early childhood supports	Registration group 0118
Module 4: Specialised support coordination	Registration group 0132
Module 5: Specialist disability accommodation	Registration group 0131
Module 5A: Assistance with supported independent living	Registration group 0138 (from 1 July 2026)

The Verification module

The Verification module covers four areas: human resource management, risk management, complaints management and incident management. It applies to providers who only deliver lower-risk supports, assessed by a desktop verification audit.

Which modules apply to you?

Your registration groups decide your modules. A few rules change the usual mix: SDA with any other group also needs the Core module, an individual or partnership providing only early childhood supports is assessed against one Core outcome plus Module 3, and government providers are assessed against the Core module. Look up your groups or take the registration check.

The new SIL Practice Standards

From 1 July 2026, supported independent living providers must meet Module 5A, with four standards: supported decision-making; safeguarding; practice governance; and agreements about tenancy, housing and support arrangements. They focus on participants' voice, rights and freedoms in their home. Read every SIL outcome and indicator.

Prepare for your audit

Self-assess against every outcome that applies to you, then use the audit checklist.