NDIS digital platform registration: registration group 0137
Providing an NDIS digital platform service is registration group 0137. It needs a certification audit against Core module. Registration is mandatory from 1 July 2026.
Changes coming for 0137
Each change says whether it's law, already started, or only announced. Summaries are ours; the quote is from the official source.
Law
New conditions for registered NDIS digital platforms
Registered platform operators (0137) must not let anyone offer supports through the platform unless they've given evidence of NDIS worker screening clearances, and must check and display certain information about them.
“The amendments made by item 9 of Schedule 1 to the amending Rules apply in relation to the provision of an NDIS digital platform service on or after 1 January 2027.”
Provider Registration Rules s13D and s32(5) · Official source: New conditions for registered NDIS digital platforms
Key facts
- Audit type
- Certification
- Practice Standards modules
- Core module
- Registration mandatory from
- Qualifications and conditions
- From 1 January 2027 extra conditions of registration apply: people offering supports via the platform must hold an NDIS worker screening clearance, and the platform must check and display banning-order status and stated credentials or qualifications (Provider Registration Rules s13D and s32(5)).
- Support Catalogue categories (2026–27)
- No current support items listed
When you need to register
Each heading is our short summary. The quote underneath is the official wording it's based on.
Must register
You operate an NDIS digital platform (an online app, website or system whose primary purpose is connecting participants with supports paid from their NDIS plans)
“A person must be registered under section 73E of the Act to provide an NDIS digital platform service to a participant.” (Provider Registration Rules s7(6)). “An NDIS digital platform is an online enabled application, website or system operated to facilitate the provision of supports under participants’ plans, where: (a) the operator of the application, website or system acts as an intermediary for participants seeking to access those supports who interact with persons providing the supports via the application, website or system; and (b) any of the following requires, and processes via the application, website or system, NDIS amounts under participants’ plans as payment for the provision of those supports: (i) the operator of the application, website or system; (ii) an associated entity (within the meaning of the Corporations Act 2001) of the operator; (iii) a person contracted, whether directly or through one or more interposed persons or entities, by the operator or an associated entity (within the meaning of the Corporations Act 2001) of the operator to process the payments.” (s5A(1)). Class of supports 0137 is assessed against “Schedule 1” by “certification” (s20(3) item 37).
Applies from · Official source
Depends on your situation
Your app, website or system is not operated mainly to facilitate supports under participants' plans
“An NDIS digital platform does not include an application, website or system that is not operated for the primary purpose of facilitating the provision of supports under participants’ plans.” (Provider Registration Rules s5A(2)). Other registration rules may still apply to the supports you deliver.
Applies from · Official source
Depends on your situation
You were an unregistered provider already operating an NDIS digital platform before 1 July 2026
For an existing unregistered provider that had provided an NDIS digital platform service before 1 July 2026, the requirement applies on or after: “(i) in the case that the provider makes an application, before 1 October 2026, under subsection 73C(1) of the Act to be registered to provide the specified class of support—the day on which the Commissioner makes a decision under subsection 73E(1) of the Act on the application; or (ii) otherwise—1 October 2026” (Provider Registration Rules s32(4)(b)).
Applies from · Official source
Must register
You want to start operating an NDIS digital platform
“Providers cannot operate an NDIS digital platform until we've made a decision on the application for registration.” (NDIS Commission, NDIS digital platform transition pathway for new providers)
Applies from · Official source
Must register
You are registered for 0137 Providing an NDIS digital platform service
From 1 January 2027 (Provider Registration Rules s32(5)) registration is subject to conditions in s13D, including that “the provider must not allow a person to represent via the platform that the person can provide supports under participants’ plans unless” the person has given evidence that they, and each individual they engage to provide supports, hold an NDIS worker screening clearance (s13D(2)-(4)), and that “the provider must check the information mentioned in paragraphs (6)(a) to (e), and display on the platform the information mentioned in subsection (6)” — banning orders under the NDIS Act and aged care laws, stated credentials or qualifications, and general information about how credentials are checked (s13D(5)-(6)). The Commission adds that platform workers “cannot 'work on application'”.
Applies from · Official source
Practice Standards you'll be audited against
The Core module applies to many registration groups, so its outcomes are listed by title here; the official text is on the NDIS Commission's pages, and you can work through every outcome in the self-assessment.
Core module (24 outcomes)
Rights and responsibilities
- Person-centred supports
- Individual values and beliefs
- Privacy and dignity
- Independence and informed choice
- Violence, abuse, neglect, exploitation and discrimination
Official outcomes and indicators: Core module, Rights and responsibilities
Provider governance and operational management
- Governance and operational management
- Risk management
- Quality management
- Information management
- Feedback and complaints management
- Incident management
- Human resource management
- Continuity of supports
- Emergency and disaster management
Official outcomes and indicators: Core module, Provider governance and operational management
Provision of supports
- Access to supports
- Support planning
- Service agreements with participants
- Responsive support provision
- Transitions to or from a provider
Official outcomes and indicators: Core module, Provision of supports
Provision of supports environment
- Safe environment
- Participant money and property
- Management of medication
- Mealtime management
- Management of waste
Official outcomes and indicators: Core module, Provision of supports environment
Related
Get NDIS registration updates
Last reviewed:
Official sources
- NDIS Commission: Registration groups or classes of support
- NDIS (Provider Registration and Practice Standards) Rules 2018 (Federal Register of Legislation)
- NDIS Commission: Verification module, incl. the Qualification and Professional Associations Required Documentation Guide
- NDIA: NDIS Support Catalogue
- NDIS Commission: Mandatory registration digital
- NDIS Commission: NDIS Practice Standards, Core module (Rights and responsibilities)
- NDIS Commission: NDIS Practice Standards, Core module (Provider governance and operational management)
- NDIS Commission: NDIS Practice Standards, Core module (Provision of supports)
- NDIS Commission: NDIS Practice Standards, Core module (Provision of supports environment)
- Department of Health, Disability and Ageing: Securing the NDIS for future generations timeline